Billingual Customer Service Rep

Job Description

• Providing technical expertise

• Problem solving customer issues

• Responding to customer inquiries via phone and e-mail

• Provide information on products, services and processes.

• Providing information and support regarding products, warranties, and guarantees

• Maintain database of customer data and information

• Assist with data entry and analytics

• Maintain relationship dealers and representatives

• Assist with TSA processes

• Program data management support

Requirements

• MUST be bilingual - English and French; Written and oral French language skills

• Customer focused, and results oriented

• Strong communication, organization and planning skills.

• Proficient computer skills

• Team player, deadline driven, and a positive attitude

Please forward your resume and cover letter to charity.williams@ staffmax.ca.

We thank all individuals for their interest but advise that only those selected for an interview will be contacted.

Job Types: Full-time, 1 year Contract

Salary: $16.00 to $22.00 /hour