Personal Lines CSR Broker II or III


City: Winnipeg, MB, Canada
Title: Personal Lines CSR Broker II or III
Category:
EmploymentType: Permanent
Description:

Our client here in Winnipeg, is seeking a motivated Personal Lines CSR Insurance Broker Level II. Our service is free to use for candidates.

 

Details:

Duties

  • Explain and match insurance products and services based on customer needs including Autopac products
  • Pro-actively and actively submit and process all documentation
  • Prepare and communicate all policy documentation
  • Be the point of contact for customers regarding annual renewals
  • Assist customers with any insurance requests
  • Complete claim information and communicate with insurance company
  • File documents and paperwork with accuracy
  • Resolve customer concerns, involving Manager as necessary
  • Process necessary paperwork and update computer system in a timely manner
  • Collection of accounts
  • Assist with training of junior staff
  • Point of contact for Auto Brokers questions 
  • Assist with Autopac as needed
  • Maintain up-to-date knowledge of products and services

Requirements:

  • General Insurance License Level II
  • Strong customer service and strong problem solving skills
  • Effective interpersonal skills
  • Excellent verbal and written skills
  • Strong work ethic and positive team attitude
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally
  • Proficient at Microsoft Office 
  • TAM software a strong asset

Compensation and other important details:

  • Hours: 9:30-5:30 Monday - Friday
  • Able to work 1 evening and 1 Saturday per month 
  • Free Parking
  • Great location, easy bus access near Polo Park
  • Commission on work brought in, opportunity to advance and train

Please ensure you have a strong detailed resume and cover-letter to marnie.tod@staffmax.ca

 

Company:
Staffmax Staffing & Recruiting