Commercial Insurance Account Manager

Location: Winnipeg, MB
Employment Type: Full-Time, Permanent
Work Arrangement: In-Office
Salary: $50,000–$90,000 annually, depending on experience and qualifications
Experience: Minimum 3 years

Position Overview

Staffmax is hiring a Commercial Insurance Account Manager on behalf of one of its clients in Winnipeg, MB.

The successful candidate will be responsible for managing new commercial insurance policies, processing renewals, and maintaining existing Commercial Lines accounts. This role requires strong knowledge of commercial insurance, excellent organizational skills, and the ability to build and maintain professional relationships with clients, underwriters, insurance companies, and internal teams.

The ideal candidate is proactive, detail-oriented, and capable of independently managing an assigned portfolio while delivering timely and professional service.

Key Responsibilities

• Proactively manage and maintain an assigned portfolio of Commercial Lines insurance clients.

• Process new commercial insurance policies, submissions, and policy renewals.

• Obtain and review client information and documentation to prepare accurate insurance submissions and renewals.

• Analyze client coverage requirements, exposures, and loss history to identify appropriate insurance solutions.

• Provide clients with professional advice, recommendations, and explanations regarding insurance needs, coverage options, and claims.

• Liaise and negotiate with insurance underwriters and insurance company representatives to obtain suitable coverage and competitive terms.

• Prepare, process, and maintain accurate documentation for new business, renewals, endorsements, and mid-term policy changes.

• Monitor and follow up on submissions and renewals to ensure all deadlines and requirements are met.

• Review policy documents, wordings, digital downloads, and correspondence to ensure accuracy and completeness.

• Maintain accurate and up-to-date client files and insurance records.

• Build and maintain strong professional relationships with clients, underwriters, insurers, and colleagues.

• Stay current with insurance products, coverage options, industry developments, and market trends.

• Maintain all required insurance licences and ongoing professional development.

• Assist with additional administrative responsibilities and special projects as required.

Qualifications & Requirements

• Minimum 3 years of experience in Commercial Lines insurance account management or a similar insurance role.

• Valid and relevant insurance industry licensing and credentials are mandatory.

• Strong understanding of commercial insurance policies, coverages, endorsements, renewals, and submissions.

• Experience working with insurance companies, brokers, and underwriters.

• Strong client relationship management and communication skills.

• Excellent organizational skills and attention to detail.

• Ability to manage multiple accounts, prioritize workloads, and meet strict deadlines.

• Proficiency in Microsoft Office and insurance management systems.

• Ability to work independently while contributing effectively to a team.

Ideal Candidate Profile

We are looking for someone who is:

• Self-motivated, organized, and proactive.

• Comfortable taking ownership of assigned accounts and responsibilities.

• A strong communicator with a professional and customer-focused approach.

• Adaptable and open to learning, feedback, and continuous improvement.

• Able to manage competing priorities in a fast-paced environment.

• Interested in growing professionally while contributing to the organization's long-term success.

Compensation & Work Environment

• Annual salary ranging from $50,000 to $90,000, depending on experience, qualifications, and insurance credentials.

• Full-time, permanent position based in Winnipeg, MB.

• Initially an in-office role.

• Potential opportunity for a hybrid or work-from-home arrangement after approximately one year, based on performance and business requirements.

How to Apply

If you have commercial insurance experience and are looking for an opportunity to grow your career, we encourage you to apply!