Administrative Assistant-Reception

JOB PURPOSE
To be the first point of contact at the front office to greet external clients and guests. Assist the Office Manager in office administrative functions including prioritizing and organizing daily information flow, communication, and general follow-up. 

Location: Mississauga, ON
Pay Scale: $40000/- base + Benefits
Term: Fulltime and Permanent

ESSENTIAL JOB RESULTS
•    Answering telephone calls and walk-ins in a professional manner and directing them to the appropriate staff member, including telephone maintenance and zero call outs;
•    Emailing and mailing of invoicing, statements, and credit memos;
•    Completing document processing and claims;
•    Issuing, maintaining and tracking of all product returns (defectives and inventory RA’s); 
•    Managing and tracking of inventory at third party warehouse for re-sale purposes;
•    Arranging pickup and deliveries as required and invoicing of all re-sale product;
•    Assisting with consumers inquires, complaints, and replacing defective product;
•    Ordering office supplies and maintenance of all office printers
•    Ordering and replenishing coffee / tea supplies
•    Maintaining administrative office documents i.e Employee contact list, Rep id list etc.
•    Ordering, maintaining and tracking marketing orders
•    Checking faxes and forwarding to the appropriate department
•    Any other duties or projects as necessary.

JOB REQUIREMENTS
•    Ability to multi-task and work efficiently in a fast-paced environment;
•    Ability to communicate clearly and effectively both verbally and via e-mail;
•    Excellent organizational skills and ability to establish priorities;
•    Proficient in Microsoft Office;
•    Excellent follow-up skills.

JOB QUALIFICATIONS
•    Experience in an office environment;
•    College or University degree in general business.