Administrative Contact Agent


City: Winnipeg, MB, Canada
Title: Administrative Contact Agent
Category: Contact Centre
Employment Type: Temp
Description:

Staffmax is currently hiring administrative contact agents for a term of at least 6 weeks. Individuals will be making outbound calls to ensure that all government regulations have been followed throughout the vaccination process.

Job Description

  • Make outbound calls for the duration of your shift
  • Follow a script and ask required questions
  • Record/document all information gathered during calls
  • Accurately input information into an internal database
  • Ask all required questions while showing compassion to individual's issues/concerns

Qualifications

  • Excellent customer service skills
  • Ability to maintain relationships with professionals across the healthcare industry and internal customers
  • Ability to maintain high level of confidentiality
  • Maintaining organization while working in a busy schedule

Requirements

  • High school diploma or equivalent
  • Ability to pass the criminal record check
  • Proficiency in computer programs such as Excel, Word, and Outlook
  • Excellent verbal and written communication skills
  • Previous call center experience is an asset
  • Knowledge of the healthcare system is an asset

This role will start immediately for the right candidates. We thank all who apply, however only those being considered will be contacted.

Contract length: 6 weeks

Job Type: Temporary

Salary: $13.00 per hour

Company:
Staffmax Staffing & Recruiting