Appraiser Success Specialist - Bilingual

Do you speak fluent French and English? Want to break into the real estate industry?

Staffmax Staffing & Recruiting is hiring an Appraiser Support Specialists for our real estate client in North York Ontario.

Perks:

• Remote/Hybrid schedule (in-office for 1 day per week).
• 35hrs work weeks with flexible scheduling between 8am - 8pm.
• Full employer-paid benefits.
• Home office equipment provided.
• Free parking.
• Access to private gym in the office building.
• & More!

Where: North York, ON
When: 35hrs a week - flexible scheduling between 8am - 8pm
Wage/Salary: $22.00 - $25.00 /hr
Job Type: Contract – 6 Months

The key to success for this role is to make the appraisers as productive as possible. You will achieve this through proactive order management designed to reduce appraiser gross turnaround time, reduce unnecessary client contacts, and enhance appraiser and client experience.

What You’ll Do:

• Complete necessary number of outbound calls to obtain required information to reduce delay times.
• Proactively managing the lifecycle of in-progress orders by working closely with Appraisal firms and Appraisers on:
• Ensuring that accepted orders are completed within established service level agreements.
• Collaborating with the Appraisal firms to review priority delayed bulk orders, obtaining their commitment of appointment and report turnaround times.
• Obtaining all the necessary information Appraisers require to complete the order.
• Developing and maintaining strong relationships with Appraisal firms and Appraisers, building the company as a trusted brand and contributing to their overall success. Always looking for opportunities to improve Appraiser success.
• Other duties as assigned.

Requirements:

• Fluently bilingual (written and verbal) in French and English
• Customer Focused– understand our appraisers and clients, anticipate, and always strive to exceed the customers’ expectations.
• Technology - knowledge of Microsoft Office suite (primarily Word, Outlook, and Excel) and in-house custom software.
• Education/Experience – High School or College or University; minimum of 1 – 3 years customer service experience

At Staffmax, our sole focus is the recruitment and placement of the most talented and qualified candidates. Whether candidates are looking for a permanent career change or the flexibility and experience that can be gained from contract assignments, we can help. Our goal is to get to know our candidates personal and change lives.

Staffmax is proud to recruit a workforce that reflects the diversity that Canada has to offer. We encourage candidates who are Indigenous, visible minorities, people with disabilities, and any others who reflect our diverse workforce to self-declare and apply.

We thank every one of you who applies, however only those we choose to interview will be contacted.