| Description: |
Staffmax is hiring cashiers and sales associates for our client's Winnipeg location.
Under the supervision of the Store Manager, the Cashier / Sales Associate is responsible for delivering exceptional front-line customer service at store locations. This role involves handling sales transactions, managing inventory, offering product information, and maintaining a secure and organized environment to ensure an outstanding customer experience.
Key Responsibilities:
Customer Engagement
- Greet and acknowledge customers in a welcoming manner.
- Proactively approach customers, adhering to predefined criteria, to provide attentive and positive assistance.
- Inform customers about ongoing merchandising events, promotions, and product samplings using both verbal communication and available written materials.
- Offer product insights to aid customers in making informed selections, including coordinating inquiries for items at other stores and managing special orders.
- Actively promote various promotional programs and initiatives.
- Utilize Point-of-Sale and inventory management systems proficiently to conduct swift and accurate sales transactions, including returns and exchanges for customers, licensees, vendors, and marketing representatives.
- Process payments using methods such as debit cards, credit cards, gift cards, and cash.
- Ensure meticulous handling and processing of cash and credit/debit slips to maintain accuracy and security.
- Expertly package orders using appropriate resources for safe transportation.
- Provide assistance with carrying out purchases as needed, while ensuring that shopping carts remain within the store premises.
- Manage and facilitate refund procedures.
- Effectively address and resolve customer issues, escalating to the manager when necessary.
- Manage incoming calls according to established protocols.
Inventory Management:
- Oversee the receipt of merchandise and inter-store transfers, confirming the accuracy of invoices and credit invoices.
- Unload received pallets, relocating products to designated shelf locations or allocated warehouse spaces utilizing suitable equipment like pallet trucks, stock wheelers, and tables.
- Skillfully replenish shelves and displays, ensuring proper stock rotation, regular dusting, and optimal product condition.
- Identify and promptly remove damaged or unsellable items, promptly informing management and ensuring accurate accounting for missing products.
- Responsibly remove items flagged in relation to quality control advisories.
- Actively participate in regular inventory counts, adhering to established protocols.
- Follow documented policies and procedures for inventory handling, receiving, and management.
Security, Safety, and Social Responsibility:
- Monitor alerts and security bulletins related to potential shoplifting incidents.
- Employ effective floor surveillance techniques to deter and prevent shoplifting.
- Complete incident reports as required using designated safety management software.
Additional Duties:
- Ensure timely setup of proper signage and marketing materials.
- Align with and adhere to established policies, procedures, practices, and Corporate Responsibility commitments.
- Perform routine maintenance and cleaning tasks, maintaining a tidy sales floor area, organized cashier stations, orderly permit areas, and presentable product displays.
- Uphold cleanliness and sanitization standards in designated work areas.
- Prepare necessary deposits in accordance with established guidelines.
- Responsible for returning carts, baskets, tables, and equipment to their designated locations.
- Manage disposal of excess cardboard, boxes, and other waste materials.
- Assist in the training and guidance of new part-time or seasonal staff.
- Execute other relevant tasks as assigned.
Qualifications:
Primary Qualifications:
- Preferred completion of Grade 12 education.
- Candidates must pass a criminal record check
- Basic proficiency in cash handling, customer service practices, and computer skills.
- Fundamental mathematical skills.
- Excellent verbal and written communication abilities.
- Strong aptitude for collaborative work within a team environment.
Secondary Qualifications:
- Preferably a minimum of six months of experience in a customer service-related industry.
- An asset: Certificate in Marketing, Sales, or Business Administration.
Does this sound like a fit for you? Apply Today!
At Staffmax, our sole focus is the recruitment and placement of the most talented and qualified candidates. Whether candidates are looking for a permanent career change or the flexibility and experience that can be gained from contract assignments, we can help. Our goal is to get to know our candidates personal and change lives. Staffmax is proud to recruit a workforce that reflects the diversity that Canada has to offer. We encourage candidates who are Indigenous, visible minorities, people with disabilities, and any others who reflect our diverse workforce to self-declare and apply.
We thank every one of you who applies, however only those we choose to interview will be contacted.
Job Types: Full-time, Temporary
Contract length: 1 month
Salary: $20.80 per hour
Day range:
- Every Weekend
- Monday to Friday
Shift:
- 8 hour shift
- Afternoon shift
- Evening shift
- Morning shift
Education:
- Secondary School (preferred)
Experience:
- Sales associate: 1 year (preferred)
- Cash handling: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Overnight Shift (preferred)
- Night Shift (preferred)
- Day Shift (preferred)
Work Location: In person
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