Job Overview:
Staffmax is hiring a detail-oriented and customer-focused Checking Desk Assistant for our client, one of Canada’s largest and longest-running building supply distributors. This role is essential to ensuring customer orders are accurate, well-coordinated, and processed efficiently. The ideal candidate enjoys working in a fast-paced environment, has strong attention to detail, and provides excellent customer service.
Key Responsibilities:
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Review and verify customer orders to ensure accuracy prior to processing and shipment.
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Greet customers professionally and assist with questions or order-related inquiries.
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Answer incoming calls from the order desk, providing updates on order status, product availability, and general support.
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Distribute pick tickets to the warehouse team to ensure orders are picked accurately and on time.
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Work closely with warehouse and fulfillment teams to resolve order discrepancies or issues.
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Maintain organized records and ensure a high level of accuracy throughout the order fulfillment process.
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Identify and suggest opportunities to improve order accuracy and enhance customer satisfaction.
Compensation:
$21.00 per hour
