Community Support Worker

Location: Winnipeg, MB
Pay Rate: $20–$22 per hour
Shifts: Morning, Evening & Overnight

About the Opportunity

Staffmax is recruiting Community Support Workers on behalf of our client, a community shelter in Winnipeg.

We are seeking compassionate, reliable individuals who are passionate about supporting vulnerable populations. In this role, you will provide frontline assistance to community members, promote a safe and welcoming environment, and connect individuals with essential resources using trauma-informed and culturally sensitive practices.

Key Responsibilities

• Provide direct support to community members accessing shelter and drop-in services, including meals, clothing, and other essential resources.

• Build positive relationships while maintaining professional boundaries.

• Connect individuals with housing, healthcare, mental health, and community resources.

• Apply trauma-informed care, harm reduction, and Housing First principles.

• Respond to emergencies, conflicts, and challenging situations using de-escalation techniques.

• Maintain accurate incident reports, daily logs, and documentation.

• Assist with daily shelter operations, clean-ups, and volunteer coordination.

Qualifications & Requirements

• Post-secondary education in Social Work, Human Services, or a related field, or equivalent experience.

• 1–2 years of experience working with vulnerable populations, preferably in shelters, outreach, or community services.

• Strong communication, interpersonal, and conflict-resolution skills.

• Knowledge of homelessness, mental health, substance use, and community resources.

• Understanding of trauma-informed care, harm reduction, cultural awareness, and Indigenous community perspectives.

• Ability to remain calm under pressure and handle challenging situations professionally.

• Flexibility to work morning, evening, or overnight shifts.

Preferred Certifications & Assets

• Nonviolent Crisis Intervention (NVCI)

• Applied Suicide Intervention Skills Training (ASIST)

• CPR/First Aid and Mental Health First Aid

• Experience with HIFIS4

Why Apply?

• Competitive pay of $20–$22 per hour

• Morning, evening, and overnight shift opportunities

• Meaningful work making a positive impact in the community

• Supportive and inclusive work environment

Apply Today!

If you're passionate about helping others and making a difference in your community, apply today through Staffmax!

Staffmax is an equal opportunity employer committed to fostering a diverse and inclusive workplace.