| Description: |
Our client is looking for customer-focused and motivated sales professionals to join their team in various sales departments, including Contractor Sales, Kitchen Sales, Window & Door Sales, and Flooring Sales.
The successful candidates will manage the sales process from initial customer inquiries to order completion. Responsibilities include preparing accurate estimates and quotes, processing orders, providing product recommendations, maintaining customer relationships, supporting inventory coordination, and identifying new sales opportunities.
Location: Steinbach, MB
Term: Permanent
Salary: $42,500 per year
Key Responsibilities
Customer & Sales Service
- Assist customers through the purchase process in a professional and friendly manner
- Prepare accurate estimates, quotes, and sales transactions
- Develop and maintain strong relationships with contractors and builders
- Follow up on leads and estimates to generate new business opportunities
- Provide product knowledge and support pricing inquiries
- Process orders accurately in the bisTrack POS system
- Ensure special orders are placed correctly and on time
- Handle customer complaints and credit-related issues professionally
Operations & Administration
- Maintain accurate records of orders, invoices, and customer information
- Support inventory management and stock coordination with internal teams
- Follow company policies, procedures, and administrative requirements
- Maintain knowledge of POS systems and internal processes
- Assist with warranty and customer service issues
Finance
- Support accounts receivable and assist with collections when required
- Ensure proper invoicing and resolve billing discrepancies
- Follow pricing and credit guidelines
Communication & Team Support
- Communicate effectively with customers, coworkers, and vendors
- Participate in meetings, training sessions, and team initiatives
- Cross-train with team members and support overall store operations
Professional Standards
- Maintain confidentiality and professionalism at all times
- Ensure accuracy, organization, and timely completion of tasks
- Keep work areas clean and presentable
- Adhere to health, safety, and PPE requirements
Qualifications
- Minimum 3 years of experience in a sales desk or similar customer service role
- Experience with POS systems (bisTrack preferred)
- Strong communication, organizational, and customer service skills
- Knowledge of basic billing, invoicing, and inventory processes is an asset
- Ability to work in a fast-paced, customer-focused environment
Company Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
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