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Create a safe, positive and productive work environment.
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Management of the company’s / region’s line of credit within the limits set out by the Regional Credit Manager.
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Manage the credit granting and updating process by ensuring proper research and analysis is performed.
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Provide recommendations to the Regional Credit Manager on credit granting and limits.
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Responsible for day-to-day collections for accounts or branches as set out by the Regional Credit Manager.
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Backup Credit card information into the “Vault” when necessary.
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Negotiate with customers to develop payment plans for slow paying customers.
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Responsible for day-to-day review and release of credit held orders.
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Responsible for account reviews and recommendations on credit worthiness.
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Follow up of customer claims and disputes to ensure resolution of problems.
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Identify and respond to customer needs quickly and effectively.
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Support and maintain compliance with company policies and local laws that regulate the business.
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Manage relationship with sales and administration departments.
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Keep up to date with trends and developments in business, economy, technology and laws that may affect the company.
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Develop an atmosphere of creative problem solving and continuous improvement.
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Support and follow corporate directives, goals and objectives.
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Regular file management.
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Support all additional administration requirements necessary, such as credit card payment processing.
