Customer Service Rep

Staffmax is currently seeking a Customer Service Representative to support our client in Winnipeg, MB. The successful candidate will be responsible for calling customers to schedule in-home estimates for our estimating team using our in-house software. Additionally, the role involves updating the database accordingly and some light email correspondence.

 

Location: Winnipeg, MB (Niakawa RD E)- Will need a vehicle to arrive on-site (No bus service is available)

Term Length: 6 weeks

Wage: $15.50 - $16.50 per hour

Training: Training will be provided in person at the office by the department supervisor.

Working Hours: Monday to Friday, 8:00 AM to 4:30 PM (30-minute unpaid lunch with two paid 15-minute breaks).

Key Responsibilities:

• Make outbound calls to customers to book in-home estimates
• Utilize in-house software to manage the scheduling process
• Maintain accurate records by updating the database
• Handle light email correspondence as needed
• Maintain a friendly and professional demeanor both on the phone and in the office environment

Requirements:

• Previous customer service experience preferred
• Excellent communication skills, both verbal and written
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Must have reliable transportation to commute to the Niakawa RD E location

If you are a motivated individual with excellent communication skills and a friendly demeanor, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter outlining your relevant experience and availability.

Staffmax is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for their interest; however, only those selected for an interview will be contacted.