Customer Service Rep - Tech Support
City: | Winnipeg, R3J3T7 MB, Canada |
Title: | Customer Service Rep - Tech Support |
Category: | |
EmploymentType: | Permanent |
Description: |
We have an opportunity with our client who is located near Polo Park. Applicants must not be returning to school/no students.This is a $14.15 /hr, full time permanent position with varying shift starts. RESPONSIBILITIES - Provide accurate, valid, and complete information to clients- Assist in troubleshooting, installation, and setup of devices with the iOs operating system - Assure proper information and notes in customer files - Investigate complaints or deficiencies relating to the services provided - Direct callers to proper departments if needed SKILLS & ABILITIES - Must be tech savvy- Ability to troubleshoot, install updates, and setup iOs operating systems - Excellent written and oral communication skills - 1-2 years' experience in contact centre environments - Ability to work effectively in an open, dynamic, fast-paced, and collaborative setting - Strong initiative and problem-solving skills; ability to resolve issues - Strong sense of urgency while remaining calm under pressure - Must be available to work varying shifts - Must be able to pass a criminal record check We thank all who are interested, however only those qualified will be contacted. |
Company: |