Customer Service Representative
City: | Montreal , H3B 4W8 QC, Canada |
Title: | Customer Service Representative |
Category: | Office & Administrative |
EmploymentType: | Temp |
Description: |
Staffmax is working with our client to hire a dedicated Customer Service Representative for a 6-month contract. This role involves handling customer interactions with professionalism and care while supporting the company’s reputation for exceptional service. Key Responsibilities: · Respond to customer inquiries via phone, email, and chat · Provide product and service information to resolve issues · Process orders, returns, and exchanges accurately · Record customer interactions and update internal systems · Collaborate with other departments to resolve escalations · Identify customer needs and recommend appropriate solutions Requirements: · Previous experience in a call center or customer service role · Strong communication and problem-solving skills · Ability to remain calm and helpful under pressure · Comfortable working with CRM and ticketing systems · Positive attitude and team-oriented mindset If you enjoy helping people and want to work in a fast-paced, team-focused environment, this position offers the chance to make a real impact. Staffmax is here to support you every step of the way.
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