Job Title: Customer Service Representative
Company: Auto Glass Company
Location: Saskatoon, Saskatchewan
About Us:
One of our Clients in Auto glass Industry is looking for a Customer Service Super Star who are a leading provider of automotive glass repair and replacement services. We are committed to delivering fast, reliable, and high-quality service to our customers while maintaining a strong reputation for professionalism and care.
Position Overview:
We are looking for a motivated and customer-focused Customer Service Representative to join our Saskatoon team. You will be responsible for assisting customers with bookings, insurance claims, and service inquiries, ensuring a smooth and positive experience from start to finish.
Key Responsibilities:
- Answer incoming calls, emails, and walk-in inquiries
- Schedule appointments for windshield repair and replacement services
- Assist customers with insurance claims and documentation
- Provide accurate quotes and service information
- Handle customer concerns and resolve issues professionally
- Coordinate with technicians to ensure timely service delivery
- Maintain customer records and update internal systems
- Process payments and invoices as required
Qualifications:
- Previous customer service experience required (autoglass or automotive experience is an asset)
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills and familiarity with scheduling or CRM systems
- Problem-solving skills with attention to detail
- Friendly, professional, and team-oriented attitude
What We Offer:
- Competitive compensation of $21/hr
- On-the-job training and development opportunities
- Supportive team environment
How to Apply:
Please submit your resume and a brief cover letter outlining your experience and interest in the position.
Staffmax is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
