| Description: |
Staffmax is seeking a friendly, solutions-focused Customer Support Specialist to join our client’s team on a 6-month contract. In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional experience every time.
Contract Length: 6 Months
Location: Toronto, ON
What You’ll Be Doing:
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Respond promptly to customer inquiries via phone, email, and live chat
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Provide accurate information about products, services, and policies
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Process customer orders, returns, and exchanges with attention to detail
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Document interactions and update internal systems and records
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Work with internal teams to resolve escalated or complex issues
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Recommend products or services based on customer needs
What We’re Looking For:
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Previous experience in customer service, call center, or help desk environment
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Strong communication, listening, and problem-solving skills
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Ability to remain patient, professional, and helpful—especially under pressure
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Familiarity with CRM systems and customer support tools
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A positive, team-oriented mindset and a commitment to customer satisfaction
Why Join Staffmax?
We’re here to support you throughout your contract, from onboarding to completion. If you’re passionate about helping others and enjoy working in a fast-paced environment, this is a great opportunity to make an impact and build valuable experience.
Apply now and help us create outstanding customer experiences.
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