Developer - Generic

City: Toronto, ON, Canada
Title: Developer - Generic
Category: IT
EmploymentType: Contract
Location Address: Hybrid (once every 3 weeks) 
Contract Duration: 6 months
Scheduled Hours: Monday to Friday, 9am-5pm
Extension Opportunity: Yes
FTE Opportunity: Yes

Story Behind the Need:
The Commercial Global Engineering team is looking for a Salesforce Production Support to support and triage the commercial onboarding application which utilizes Salesforce and nCino.

Candidate Value Proposition:
• The successful candidate will have the opportunity to join one of the top banks in Canada! We are technology partners who help the business transform how our employees around the world work. You will get to work with and learn from diverse industry leaders, who have hailed from top technology.

Typical Day in Role:
• Works with key stakeholders to triage production issues.
• Reading and writing SQL Queries
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Creates Jira stories related to incidents to move it forward

Candidate Requirements/Must-Have Skills:
1. 8+ years of production support with a minimum of 1 recent project with a Financial Services Cloud environment
2. 1+ years of development experience (no specific programming language required)
3. 2+ years of working knowledge of Salesforce tools to execute and manage workflow processes at various stages of the SDLC cycle (e.g. Salesforce DX)
4. Salesforce Admin Certification is required
5. Previous Banking/Financial Services experience is critical – large insurance/tertiary bank is accepted, however telcos/marketing cloud is not what the team is looking for

Nice-To-Have Skills:
• Experience with nCino Credit Origination (managed package for Salesforce) – Credit package on top of salesforce
• Experience reading and writing SQL Queries is an asset

Soft Skills
• Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization
• Excellent interpersonal skills to be able to collaborate and work closely with external vendors
• Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions
• Ability to work as part of a team, as well as work independently or with minimal direction
• Good time management and organizational skills to effectively manage high-scale project

Best vs. Average Candidate:
• The best candidate is a Salesforce admin who has worked on multiple projects in the financial service cloud environment

• Bachelors degree in Engineering or related field is required
• Financial Services Cloud certification

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