Field Service Technician

City: Woodbridge, ON, Canada
Title: Field Service Technician
Category: Other Specialties
EmploymentType: Contract
Job description

Salary : $ 24- 26/hr + Cell Phone Allowance + Gas Allowance
Toronto, ON   
Staffmax is looking for Field Service Technician for one of the client;
Role Purpose & Objective
Working with the Field Services Manager, install, maintain and repair automated speed enforcement (ASE) systems enabling municipal Public Safety programs. The Field Technician must ensure the systems within their assigned territory delivers the program expectations by performing the required operations and maintenance of the equipment.
Work closely with Field Services Manager and the Field Services – Team Lead to:
  • Perform routine preventative maintenance and inspections as scheduled.
  • Perform ASE system repairs and component replacements, as required
  • Identify resolve ASE system issues
  • ensure service level expectations are satisfied
  • Perform checks of enforcement systems to confirm operations and monitor all systems as equipment dictates
  • Monitor and document the timely completion of preventative maintenance program, work with managers to adapt procedures to match equipment demands as technology evolves.\
  • Provide installation support for new approach builds on construction sites
  • Any other duties and/or responsibilities assigned.
Experience & Technical Requirements
  • The position requires an Associates Degree or Technical Institute diploma/certificate in a technical field (engineering or computer science) or related work experience.
  • Experience in digital photography, network installation and computer technology is required. A+ and N+ Certification is a plus.
  • Ability to work outside with minimal supervision required. At least 5 years of experience as a Technical Support Analyst, Network Administrator, Desktop support professional, or similar role
  • Ability to work under pressure
  • Ability to diagnose and resolve problems quickly
  • Ability to prioritize tasks based on urgency and importance
  • Motivation to learn new skills and technologies
  • A valid Class G driver’s license is required
Competency Requirements
  • Demonstrates accountability, sound judgement, tact and political acuity
  • Excellent written and verbal communication skills.
  • Strong multi-tasking skills, organizational skills and time-management
  • Working knowledge of Microsoft Office.
  • Attention to detail
Role Key Performance Indicators
  • Optimal System Uptime of ASE systems is maintained
  • Ensure image and data quality is consistently assessed properly and provide feedback to maximize camera system performance
Environmental Requirements
  • Regularly exposed to outside weather conditions such as wet and/or humid environments, extreme cold and/or heat, dusty and noisy work environments.
  • Approximately 75% work is outdoors with up to 20% travel or office time.
  • Periodic on call work outside normal business hours.
  • Periodic overtime and/or night work
  • Noise levels will typically be moderate to moderately loud.
  • May be required to work at heights in excess of 10ft.
  • Regularly work near moving traffic and occasional night work with reduced visibility.
  • Some weekend and overtime work may be required; overnight travel may be required with this position.
  • Frequently required to work alone.
  • Knowledge of personal and construction safety practices on traffic work zone projects is required.
Physical Requirements
  • Lifting – Using material handling equipment, the employee will occasionally lift and/or manoeuvre awkward equipment over 50 pounds from vehicle and ground, regularly lift and handle awkward equipment up 25 -30 pounds and occasionally carry and handle equipment 25 pounds up and down a ladder.
  • Must have the ability to use hands to handle, finger or feel; reach, climb or balance; crouch, stoop, crawl, kneel and sit. Ladder use is required with the ability to climb, descend, balance and work safely at heights on ladders lifts for long periods at time.
  • You will be involved primarily with field work on outside construction/service sites involving long periods of standing, sitting and doing recording work in vehicles
  • Work includes repetitive motions and at times, periods of strenuous physical labor
  • Outside work can at times be under adverse field/weather conditions.
Workplace Health and Safety
  • Actively engage in conversations regarding WHS, including providing potential improvements to reduce WHS risks.
  • Understand and adhere to the requirements of the WHS management system.
  • Immediately communicates and report hazards and incidents.
If you think this is a job for you please send your Resume and we will look it over. Only those that are qualified for this position will be contacted. Thank you to all that applied.
Staffmax Staffing & Recruiting