Fleet/Driver Manager


City: Winnipeg, Manitoba, Canada
Title: Fleet/Driver Manager
Category: Management & Professional, Other Specialties
EmploymentType: Permanent
Description:

Driver Manager

Location: Winnipeg, MB
Job Type: Full-Time, Permanent
Salary: $45,000–$52,000 per year (Negotiable based on experience and qualifications)
Schedule: 4 Days On / 4 Days Off
Start Date: Immediate

About the Opportunity

Staffmax Staffing & Recruiting is hiring a Driver Manager on behalf of one of our clients in Winnipeg.

We are seeking an experienced and proactive Driver Manager to oversee transportation operations, manage a team of professional drivers, and ensure efficient fleet performance. The successful candidate will be responsible for coordinating and supporting drivers operating across city, regional, and long-haul routes while maintaining high standards of safety, compliance, customer service, and operational efficiency.

This role requires strong leadership, communication, and problem-solving skills, along with experience using transportation management systems to monitor driver activity, optimize scheduling, and maintain real-time communication.

Key Responsibilities

Fleet Planning & Dispatch

  • Plan, assign, and dispatch drivers across city, regional, and long-haul routes to maximize fleet utilization and meet customer requirements.

  • Coordinate daily transportation activities, including pickups, deliveries, and route planning.

  • Monitor driver schedules, load status, ETAs, and PTAs to ensure timely service and proactive issue resolution.

  • Utilize transportation management software such as TruckMate, TMW, and Isaac for scheduling, tracking, and real-time communication with drivers.

  • Monitor active loads and provide support to drivers throughout their routes.

  • Track fleet utilization and prepare operational reports.

  • Manage equipment availability and ensure resources are aligned with customer and operational needs.

  • Coordinate with internal teams regarding customer requirements, maintenance needs, and operational priorities.

  • Identify and resolve service issues quickly to maintain customer satisfaction.

Driver Management & Support

  • Manage, coach, and support a team of drivers across various transportation operations.

  • Maintain regular communication with drivers through dispatch systems and other communication tools.

  • Address driver concerns, performance issues, scheduling conflicts, and operational challenges.

  • Ensure drivers follow company policies, safety standards, and Hours of Service (HOS) regulations.

  • Support driver retention by building positive working relationships and providing ongoing guidance.

  • Review driver performance, mileage, utilization, and productivity metrics.

  • Assist with vacation planning, time-off requests, and workforce scheduling.

  • Work closely with safety and compliance teams to address training, documentation, and performance requirements.

Operations & Compliance

  • Monitor compliance with transportation regulations, safety procedures, and company policies.

  • Ensure proper load securement, documentation, and delivery procedures are followed.

  • Coordinate equipment inspections and maintenance requirements with the appropriate departments.

  • Review operational KPIs and develop action plans to improve driver performance and fleet efficiency.

  • Support continuous improvement initiatives within transportation operations.

Key Performance Indicators (KPIs)

  • Maintain strong customer satisfaction and minimize service issues.

  • Achieve on-time pickup and delivery targets.

  • Improve driver engagement, satisfaction, and retention.

  • Maximize fleet and equipment utilization.

  • Reduce operational delays and improve route efficiency.

  • Minimize freight claims and compliance issues.

  • Identify opportunities to improve overall transportation performance.

Qualifications

Education & Experience

  • High school diploma, post-secondary education, or equivalent combination of education and experience.

  • Minimum 2 years of experience in fleet dispatching, transportation operations, logistics, or driver management.

  • Previous experience managing professional drivers and coordinating transportation schedules is required.

  • Experience supporting city, regional, and long-haul transportation operations is considered a strong asset.

Skills & Abilities

  • Strong leadership and driver management skills.

  • Excellent communication, organization, and problem-solving abilities.

  • Ability to manage multiple priorities in a fast-paced transportation environment.

  • Strong decision-making skills with the ability to resolve operational challenges effectively.

  • Customer-focused approach with excellent relationship-building skills.

  • Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.

  • Experience with transportation management systems such as TruckMate, TMW, and Isaac is highly preferred.

  • Knowledge of transportation regulations, Hours of Service (HOS), dispatch procedures, and fleet operations is a strong asset.

Hours of Work

Rotation Schedule: 4 Days On / 4 Days Off

Hours may vary based on operational requirements and transportation schedules.

Working Conditions

  • Office-based transportation operations environment.

  • Frequent computer, phone, and dispatch system use.

  • Fast-paced environment requiring multitasking and quick decision-making.

  • Regular communication with drivers and internal operations teams.

What We Offer

  • Full-time, permanent position.

  • Competitive salary of $45,000–$52,000 annually, negotiable based on experience and qualifications.

  • Immediate start available.

  • Opportunity to join a growing transportation team.

  • Supportive and collaborative work environment.

  • Career growth and professional development opportunities.

Staffmax Staffing & Recruiting is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request throughout the recruitment and selection process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

 

Company:
Staffmax Staffing & Recruiting