| Description: |
Our client in the family entertainment industry is seeking a General Manager in Moose Jaw
General Manager Position Overview
Hours typically afternoon, evening and weekends
Employee Benefits:
- $50-55,000
- Tuition assistance for continued learning.
- Health and Dental
- Employee Assistance Program.
- Flexible work hours.
- Discounts on food and beverages during shifts.
- Opportunities for career growth.
Role Summary:
- Open due to relocation of current GM to another company location
- Lead and deliver exceptional guest experiences, ensuring high-quality service and operational excellence.
- Execute company programs while maintaining revenue, payroll budgets, and productivity targets.
- Foster a culture of hospitality, positive morale, and teamwork through coaching and feedback.
- Thrive in a fast-paced, dynamic, and social environment.
Key Responsibilities:
- Oversee operations, merchandising, and financial performance across departments to maximize sales and profitability.
- Recruit, interview, train, and mentor venue management, ensuring succession planning.
- Hold regular meetings with Department Managers to provide feedback, set objectives, and assess performance.
- Address performance issues with appropriate disciplinary actions as needed.
- Manage sales targets, staffing levels, and operational budgets to ensure profitability.
- Share best practices across departments to enhance performance and guest satisfaction.
- Monitor inventory and minimize shrinkage across all departments.
- Investigate and resolve staff concerns proactively.
- Ensure compliance with health and safety regulations, addressing hazards promptly.
- Achieve operational objectives by implementing action plans, maintaining quality standards, and improving productivity.
Qualifications:
- Minimum of 4 years of managerial experience in the restaurant or service industry.
- Proven expertise in staff supervision, operations, and team leadership.
- Strong communication, organizational, and problem-solving skills.
- Ability to prioritize multiple tasks, focus on team development, and achieve financial targets.
- Availability to work evenings, weekends, and holidays.
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