IT Administrator / Technical Support Specialist

City: Edmonton, AB, Canada
Title: IT Administrator / Technical Support Specialist
Employment Type: Permanent

Our client, one of Canada’s leading manufacturers is looking to hire a full-time permanent IT Administrator / Technical Support Specialist. In this role, you will be responsible for the operational and communication systems (including hardware and software) for the entire organization.  We are looking for a motivated individual with previous experience in a similar role. We are offering competitive salary, extended health, paid training, and the opportunity to be part of a stable and growing company.

Responsibilities include:

  • Installation, upgrade implementation and support for all computer hardware and software.
  • Server administration (AD Admin, Exchange, SQL, file servers).
  • Programming (Microsoft Access, Crystal Reports, VB, and SQL scripts).
  • Systems security (Symantec AV / Eset and firewalls).
  • Investigation, recommendations and resolutions for company systems and related issues
  • Work closely with all departments on problem resolutions; assist all on-site and off-site end users.
  • Solidworks and Solidworks EPDM support.
  • ERP support in manufacturing environment.


  • 5 – 7 years of experience in a similar role.
  • Server experience (installation of hardware and software, administration).
  • Network administration and troubleshooting skills.
  • Programming experience.
  • Previous experience with a MRP or ERP system.
  • Post-secondary program completion in an IT related discipline.
  • Reliable transportation.
  • Legally entitled to work in Canada.


  • Prior experience with Firewall and A/V security.
  • Proficient in PC setup, deployment, troubleshooting.
  • Strong technical and troubleshooting skills.
  • Knowledgeable in supporting users of Crystal Reports, Solidworks/EPDM.
  • Manufacturing and accounting experience or knowledge.
  • Good understanding of inventory flows.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.


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