Job Title: Information Technology Infrastructure Technician
Location: Huntsville, ON
Company: Staffmax
About the Role:
Staffmax is seeking an experienced Information Technology Infrastructure Technician to join our client's team in Huntsville, ON. In this role, you will ensure our IT infrastructure operates smoothly, aligning technology processes with company policies and standards. You'll provide Level 1 and 2 technical support, ensuring high availability, integrity, and system up-time for the company's infrastructure.
Why Work with Us?
Located in the scenic and peaceful town of Huntsville, Staffmax offers the unique opportunity to live, play, and work in one of Ontario's premier cottage country destinations. Escape the hustle and bustle of city life and enjoy a balanced lifestyle surrounded by nature.
As we continue to grow and innovate with new products and technologies, we are committed to investing in our people, who are our most valuable asset. At Staffmax, we value transparency, open communication, and providing opportunities for career growth. Join us and build a rewarding future in IT.
Benefits of Joining Our Team:
- Opportunities for growth and internal promotion
- Competitive compensation
- Comprehensive extended health plan (including medical, dental, and vision)
- Registered Pension Plan with company matching
- Monday to Friday work schedule, with flexibility for occasional overtime
Key Responsibilities:
- Serve as the escalation point for IT troubleshooting, including support for laptops, email, mobile devices, conference room setups, hardware, and networking equipment
- Hardware: Support Dell and Lenovo workstations, iOS/Android devices, printers in both the plant and office
- Network: Support LAN systems with Cisco and HP switches, Wireless Access Points, and both fiber optic and copper cabling
- Collaborate with vendors and plant engineers to maintain workstations used for manufacturing equipment
- Support software and application integration, ensuring seamless operation
- Implement network hardening measures to mitigate cyber threats and enhance data protection
- Install and configure new software, computers, and peripheral devices
- Maintain and update existing software/hardware, perform basic repairs, and install replacement parts as necessary
Qualifications:
- Strong knowledge of Windows Operating Systems
- Proficient in Active Directory and Office 365
- Experience supporting VOIP and collaboration tools
- Preferred: Cisco Certified Network Associate (CCNA) or other Cisco certifications
- Experience with WAN systems preferred
- Excellent communication skills across all organizational levels
- Strong critical thinking and problem-solving skills
- Aptitude for learning new technologies with a proven track record of success
Education and Experience:
- IT-related degree or relevant industry certifications
- 5+ years of experience in IT, including help desk support, technical troubleshooting, and project management
Work Environment:
This role is based in a manufacturing and office environment.
Physical Demands:
Ability to sit, stand, climb, and lift/move up to 50 lbs.
Position Type:
Full-time, Monday to Friday.
Ready to take your IT career to the next level in a serene and supportive environment? Apply today to join our growing team!
