Logistics and Customs Manager

City: Ottawa, ON, Canada
Title: Logistics and Customs Manager
Category: Labour, Warehouse & Logistics
EmploymentType: Permanent

taffmax is looking for a Logistics & Customs Manager for a full-time, permanent position with our client. If you have strong logistics experience and are interested in growing within a Canadian-owned company that is an industry leader, we would love to hear from you!

WHERE: Ottawa, ON

SALARY: $40,000 - $65,000/year + Benefits




  • Work with, and manage the shipper/receiver, and implement new processes.
  • Generate and maintain computer database documenting all information relating to the import of all shipments into Canada from our suppliers in the United States.
  • Audit and track all shipments.
  • Oversee all shipments with Carriers and follow to completion, follow up with customers for feedback and satisfaction expectations.
  • Liaise with Canada Customs and Sales on requirements, and priorities, expedite with Carriers/Truckers as required
  • Implementation of Transit times tables, then provide to administration and sales for Purchases planning purposes
  • Initiate the process of claims to Carriers for those damages that require compensation
  • Issue required documentation (both LVS and HVS) to Canada Customs for imports coming into Canada.
  • Act as the company’s liaison with Canada Customs and maintain all Customs procedures and documentation
  • Prepare duty draw back forms for merchandise exported or returned


  • Maintaining customs entry number computer database, and prepare all Customs documentation for importing shipments into Canada (both LVS and HVS)
  • Assists in the creation/preparation of shipping documentation of domestic and cross border shipments
  • Review documentation received suppliers relating to imports / exports (Canada and USA) for accuracy, making sure entries are made properly, and report discrepancies to correspondent agencies, administration personnel and accounting
  • Pull records and/or documentation required for duty drawback reporting for equipment exported/returned into the United States.


  • Completion of a college 3 year diploma program in Logistics, Materials Management is required along with 2-5 years experience in Customs administration and Canadian trade compliance
  • The candidate must demonstrate good understanding of logistical requirements & processes a superior knowledge of Canadian Import & Export principles
  • Thorough knowledge of Microsoft Office Suite is required for this position, including experience with all Canada Customs software
  • Ability to communicate in a clear and effective manner, both verbally and in written correspondence in both English and French
  • Excellent time and project management skills
  • Ability to build and maintain lasting relationships with corporate departments and key business partners
  • Excellent attention to detail and accurate in the completion of tasks
  • Strong problem-solving skills
  • Bilingual (French/English) preferred
  • Valid drivers license preferred

We thank everyone who applies, however only those selected for an interview will be contacted.

Staffmax Staffing & Recruiting