Lounge Attendant / Customer Service Representative


City: missisauga, ON, Canada
Title: Lounge Attendant / Customer Service Representative
Category: Sales, Customer Service, Marketing
EmploymentType: Temp
Description:

Staffmax is currently recruiting a Lounge Attendant / Customer Service Representative for the American Airlines Admirals Lounge at Toronto Pearson International Airport. 
Location: American Airlines Admirals Lounge Toronto Pearson International Airport  Silver Dart Dr, Mississauga
Job Type: Temporary, Full-Time
Duration: Approximately 4 weeks
Hours: 40 hours per week
Shift Options:

  • 3:30 AM – 12:15 PM
  • 10:30 AM – 7:30 PM

Wage: $20.60 per hour

Position Overview

 

Responsibilities

  • Welcome and assist guests entering the lounge.
  • Provide excellent customer service to airline passengers and guests.
  • Assist with food and beverage service.
  • Prepare and serve beverages, including coffee and bar service items.
  • Maintain cleanliness and organization of lounge areas.
  • Restock supplies and ensure service areas are fully prepared.
  • Assist guests with inquiries and provide information as required.
  • Support daily lounge operations to ensure a positive guest experience.
  • Follow all health, safety, and food handling guidelines.

Requirements

  • Previous customer service experience required.
  • Valid Smart Serve certification required.
  • Must be available to work weekends.
  • Barista or bartender experience is preferred.
  • Strong communication and interpersonal skills.
  • Professional appearance and positive attitude.
  • Ability to work in a fast-paced airport hospitality environment.
  • Reliable transportation and ability to arrive for early morning shifts.
Company:
Staffmax Staffing & Recruiting