Mail Retrieval & Delivery- Temporary

We are seeking a friendly and detail-oriented Customer Service Representative to join our client's team. In this role, you will be responsible for assisting customers with retrieving and delivering mail, verifying identification, and ensuring a smooth and professional customer experience both in-person and over the phone. This is a customer-facing position that requires strong organizational skills, attention to detail, and a commitment to providing excellent service.

Location: Roblin, MB 
Hours: Monday to Friday, 8:30 am to 4:30 pm
Wage: $16.00 per hour
Start date: November 20 , 2024
End date: December 4 2024
Position: Temporary

Key Responsibilities:

• Customer Interaction (In-Person & Over the Phone
• Retrieve mail envelopes, packages, or documents from storage based on customer requests.
• Mark items as delivered in the tracking system (physical or digital) and hand over items to customers.
• Update and maintain accurate records of mail deliveries, including marking items as delivered in the system.
• Address customer concerns or issues professionally and escalate to the appropriate department when necessary.
• Perform other related duties as assigned by management, including assisting with general customer inquiries or administrative tasks.

If you are looking for a short-term position in a dynamic environment, this opportunity is perfect for you. It offers an excellent chance to gain valuable experience and contribute to a vital function within our client's organization.