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Medical Office Assistant (MOA)
Location: Southcentre, Southeast Calgary, AB
Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Compensation: Approximately $25–$30 per hour, depending on experience
Staffmax is currently hiring an experienced Medical Office Assistant (MOA) for one of our clients in Southeast Calgary.
We are seeking a friendly, organized, and patient-focused professional with at least 3 years of experience in a medical or clinical setting. The ideal candidate will have hands-on experience using Accuro EMR and a strong understanding of medical office administration, patient coordination, and clinic operations.
As the first point of contact for patients, the Medical Office Assistant plays an important role in creating a welcoming and professional patient experience. This position requires a combination of administrative expertise, medical knowledge, and excellent communication skills to support both patients and the healthcare team.
Key Responsibilities
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Greet patients, manage check-ins, and maintain an efficient clinic flow while providing friendly, professional, and empathetic service.
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Monitor patient flow and communicate any patient concerns or urgent matters to the healthcare team.
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Create and maintain patient files, update demographic and personal information, and accurately document relevant medical and appointment information in Accuro EMR.
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Manage patient records and ensure all information entered into the EMR is accurate, complete, and up to date.
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Communicate appointment details, follow-up requirements, medical test instructions, and preparation protocols to patients.
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Coordinate referrals, specialist appointments, diagnostic testing, and other required bookings.
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Track referral documentation, patient forms, and preparation requirements to ensure appointments are properly coordinated.
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Respond to patient inquiries by phone and in person, ensuring clear and timely communication.
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Perform general medical office administrative duties and other responsibilities as assigned.
Qualifications and Requirements
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Minimum 3 years of experience as a Medical Office Assistant or in a similar medical or clinical administrative role.
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Hands-on experience with Accuro EMR is required.
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Completion of a Medical Office Assistant program from a recognized post-secondary institution is preferred.
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Post-secondary training or education in medical terminology, medical office procedures, or healthcare administration.
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Strong understanding of patient scheduling, medical records, referrals, and clinic workflows.
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Excellent verbal and written communication skills.
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Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
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Ability to work independently while contributing positively to a collaborative healthcare team.
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Professional, compassionate, and calm approach when interacting with patients in a clinical environment.
How to Apply
If you have medical office experience and are comfortable working with Accuro EMR, we would love to hear from you!
Please send your resume to:
Kash
kashish.suri@staffmax.com
204-977-8830
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