| Description: |
The mobile wash specialist is responsible for ensuring quality cleaning services of vehicles in accordance with company and customer requirements.
MAJOR ACCOUNTABILITIES
- Provide exemplary customer service to clients
- Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests
- Operating pressure washers, vacuums, and other equipment to meet service expectations
- Using cleaning, protectives, and other agents to maintain and enhance vehicle appearance
- Preforming inspections and keeping a complete, accurate record of customer vehicle cleaning and condition
- Managing inventory and advising management of supplies as needed
- Addressing client inquiries onsite and fulfilling their requests
- Effectively communicate with both external and internal contacts
- Adherence to all relevant operating guidelines including the established Standard Operating Procedures
- Carry out mobile wash duties in accordance with all safety regulations
- Other duties as assigned by management
JOB PROFILE (Education & Experience)
- Education and job experience
- High school diploma or equivalent
- Class 5 Drivers License Required
- Prior power washing and detailing experience considered an asset
Specific skills
- Proven ability to manage time, set priorities and multi-task in order to meet various competing work deadlines
- Attention to detail and excellent customer service, communication and interpersonal skills
- Dependable, punctual, proactive and enthusiastic about learning and using new skills
- Flexibility in working weekend shifts as required to meet customer requirements
- Ability to meet the physical demands of the position, including walking, crouching, bending and standing for extended periods
- Willingness to comply with company policies and uphold standards of service quality
- Ability to perform all technical duties involved for successful execution of wash services
- This position requires a significant degree of self-starting and independence
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