| Description: |
Start Date: Immediately
Status: Full time & Permanent
Location: Mississauga, Ontario
Salary: $45 to $55 per year
Our client is an established catering company proudly serving the Greater Toronto Area and the Peel and Halton regions. With more than 50 years of experience, the company has built an enduring legacy founded on an unwavering commitment to exceptional food quality and outstanding service.
Job Summary
The Office Administrator/Bookkeeper supports efficient day-to-day office operations, Customer service experience in hospitality catering organization and banquets. Phone sales techniques, invoicing, emailing, payment processing. Maintains the company’s social media presence and performs essential bookkeeping functions. This role also supports the catering team by managing invoices, tracking expenses, responding to client inquiries, and coordinating schedules.
Key Responsibilities – Catering Customer Services
Office Administration
- Respond to telephone calls and emails, and welcome visitors in a courteous and professional manner.
- Hiring professional waitstaff and chefs to work events – organize and work with clients.
- Address client concerns promptly and coordinate appropriate resolutions.
- Order and restock office supplies, kitchen goods and basic catering admin materials.
- Organize company files, digital documents, and employee records.
- Assist with researching unique products for the company.
- Support the management team with daily scheduling and general tasks.
Catering Support – Minimum 2-3 Years Catering Experience
- Respond to initial event inquiries and provide clients with relevant menus and pricing information.
- Coordinate delivery schedules and communicate timelines to kitchen and event staff.
- Monitor inventory levels for non-food items, including linens, plates, and utensils.
- Create and publish photo-based content across social media platforms, including Facebook, Google, and Instagram.
- Perform other operational duties as required, including occasional grocery pickups and deliveries.
Bookkeeping and Finance
- Record daily financial transactions using QuickBooks Online and Desktop.
- Prepare and issue client invoices, record incoming payments, and monitor outstanding balances.
- Process vendor bills, manage accounts payable and prepare payroll.
- Reconcile bank and credit card statements every month.
- Prepare basic financial reports for company management.
Qualifications and Skills
- Experience: 3 or more years of experience in office administration and bookkeeping.
- Software Skills: Strong proficiency in QuickBooks and Microsoft Office, particularly Excel and Word; technical troubleshooting skills are an asset.
- Communication: Excellent verbal and written communication skills to speak with clients and vendors.
- Organization: High attention to detail and the ability to manage multiple tasks in a fast-paced environment.
- Marketing: Ability to support the company’s presence across established and emerging social media platforms.
- Other Skills: Strong numerical aptitude, adaptability, and the ability to collaborate effectively as part of a team.
- Industry Experience: Previous experience in food service, hospitality, or catering is considered a strong asset.
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