Personal Lines CSR Broker II

City: Winnipeg, MB, Canada
Title: Personal Lines CSR Broker II
Category: Administrative-Office
Employment Type: Permanent

Our client here in Winnipeg, is seeking a motivated Personal Lines CSR Insurance Broker Level II. Our service is free to use for candidates.


- Explain and match insurance products and services based on customer needs including Autopac products
- Pro-actively and actively submit and process all documentation
- Prepare and communicate all policy documentation
- Be the point of contact for customers regarding annual renewals
- Assist customers with any insurance requests
- Complete claim information and communicate with insurance company
- File documents and paperwork with accuracy
- Resolve customer concerns, involving Manager as necessary
- Process necessary paperwork and update computer system in a timely manner
- Collection of accounts
- Assist with training of junior staff
- Point of contact for Auto Brokers questions 
- Assist with Autopac as needed
- Maintain up-to-date knowledge of products and services


- General Insurance License Level II
- Commercial Lines experience an asset
- Strong customer service and strong problem solving skills
- Effective interpersonal skills
- Excellent verbal and written skills
- Strong work ethic and positive team attitude
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally
- Proficient at Microsoft Office 
- TAM software a strong asset

Compensation and other important details:

- Commission on new business and renewals
- Full benefit package and RRSP
- Paid licensing and membership
- Vacation and sick time in first year
- Hours: 9:30-5:30 Monday - Friday
- Able to work 1 evening and 1 Saturdays per month 
- Free Parking
- Great location, easy bus access 
- Commission on work brought in, opportunity to advance and train

Please ensure you have a strong detailed resume and cover-letter to


Staffmax Staffing & Recruiting