Personal Lines Insurance Broker

City: Calgary, AB, Canada
Title: Personal Lines Insurance Broker
Employment Type: Permanent

Our client here in downtown Calgary is seeking a motivated Personal Lines CSR Insurance Broker II.


  • Explain and match insurance products and services based on customer needs including Autopac products
  • Pro-actively and actively submit and process all documentation
  • Prepare and communicate all policy documentation
  • Be the point of contact for customers regarding annual renewals
  • Assist customers with any insurance requests
  • Complete claim information and communicate with insurance company
  • File documents and paperwork with accuracy
  • Resolve customer concerns, involving Manager as necessary
  • Process necessary paperwork and update computer system in a timely manner
  • Collection of accounts
  • Assist with training of junior staff
  • Assist with Autopac as needed -back up only
  • Maintain up-to-date knowledge of products and services


  • General Insurance License Level II
  • Commercial Lines experience an asset
  • Strong customer service and strong problem solving skills
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally
  • Proficient at Microsoft Office
  • TAM software a strong asset

Compensation and other important details:

  • Commission on new business and renewals
  • Full benefit package and RRSP
  • Paid licensing and membership
  • Vacation and sick time in first year
  • Monday - Friday day shift, one evening a week plus one Saturday a month
  • Free Parking
  • Great location, easy bus access
  • Commission on work brought in, opportunity to advance and train
We appreciate all applicants however, only those selected for virtual interviews will be contacted. 
Staffmax Staffing & Recruiting