Property Management Agent

Staffmax is assisting our downtown Vancouver client with the hire of a temporary Property Management Agent to assist with the daily operation of their multi-unit residential building- the successful candidate will be a resilient, patient, and reliable worker covering a desk with a variable daily workload, and using their customer-service acumen, teamwork, and common sense to deliver effective assistance to tenants as required.

This assignment is based out of a modern residential building that includes a full kitchen in the office, covered/gated parking, a rooftop terrace with views in every direction, and an experienced and friendly onsite maintenance team that will be assisting with work orders.

This assignment is projected to last approximately 4 weeks- one week for training and orientation, and 3 weeks to cover the desk. While this assignment is temporary, our client has permanent positions available within the organization and will actively consider the incumbent for transition into a permanent role once this assignment is complete.

Start Date: March 10th to March 28th, 2023.

Your Duties Will Include:

• Daily walkthroughs of the property to determine areas of need
• Assisting tenants with their needs and concerns, including maintenance requests
• Working with commercial cleaning teams to address janitorial and cleaning needs
• Working with the on-site maintenance team to coordinate and action any work orders submitted to the office
• Completion of reports as required
• Escalation of issues as required
• Other duties as required

Job Requirements

• Prior experience with customer service and vendor/facility management is a strong asset
• Prior experience working in environments that require working with a team to address and solve customer issues is a strong asset
• Prior experience managing multi-unit housing is an asset but is not required
• Knowledge of Yardi software is preferred, but this can be taught.

If this sounds like a good fit, we'd love to hear from you!

We thank all applicants; only candidates selected for further screening will be contacted.