Residential Services Coordinator

City: Ottawa, Ontario, Canada
Title: Residential Services Coordinator
Category: Office & Administrative
Employment Type: Term

Are you looking for great opportunity to grow your career in residential real estate services and be part of a great team with a forward-thinking company? Then this might be the position for you!

We are looking for a Residential Services Coordinator to create a friendly and functional environment for residents and fellow team-mates. The ideal candidate will possess excellent communication and interpersonal skills while positively impacting their community by providing exceptional customer service.

Where: Ottawa

When: Monday – Thursday (8:00AM – 4:30PM); Friday (8:00AM – 4:00PM)

Wage/Salary: $20/hr

Job Type: Temporary to Permanent


  • Experience with Yardi, 7S and/or other CRM systems.
  • Provide excellent on-site customer service by assisting in all day-to-day building activity and ensuring all resident inquiries are responded to within a timely manner.
  • Action service and maintenance requests. Liaise with service providers.
  • Maintain Accounts Payables / Receivables.
  • Maintain resident records and documentation for the department in accordance with the facilities policies and procedures.
  • Utilize troubleshooting skills to help resolve resident issues.
  • Act as primary contact for all applicants. Field all incoming requests for information regarding the admission process and continue to support applicants as they await admission.
  • Coordinate with leasing team to manage resident move-in and key handovers. Execute resident onboarding process.
  • Coordinate with Operations team to manage resident move-outs, including inspections and assessment of any final charges.
  • Maintain accurate resident files and emergency contact logs.
  • Maintain a positive property environment for both residents and staff and encourage participation in events and activities.
  • May perform other duties to assist as required.
  • Bilingualism is considered an asset.

At Staffmax, our sole focus is the recruitment and placement of the most talented and qualified candidates. Whether candidates are looking for a permanent career change or the flexibility and experience that can be gained from contract assignments, we can help. Our goal is to get to know our candidates personally and change their lives.

Staffmax is proud to recruit a workforce that reflects the diversity that Canada has to offer. We encourage candidates who are Indigenous, visible minorities, people with disabilities, and any others who reflect our diverse workforce to self-declare and apply.

We thank every one of you who applies, however only those we choose to interview will be contacted.

Staffmax Staffing & Recruiting