Retail Sales Associate - Event Activation (Morning)

We are hiring Retail Sales Associates to support a 4-day retail activation in Toronto. This is a fast-paced, on-your-feet role supporting the setup, daily operation, and teardown of a temporary retail space. Associates will help set up the space and merchandise on day one, keep product stocked and available on the floor throughout each shift, provide friendly front-line customer support, and support closing/teardown duties at the end of the event. Product-specific questions are directed to on-floor product experts — this role focuses on floor operations, stocking, and general customer service.

KEY RESPONSIBILITIES

• Assist with setting up the retail space, including tables, fixtures, and signage
• Unpack, organize, and set up merchandise on the floor according to the merchandising plan
• Open and arrange tables and displays ahead of doors opening
• Support the broader team with any general setup tasks as directed by the on-site supervisor

• Help manage stock runs, moving product from the stockroom/storage area to the floor as needed
• Continuously monitor product levels on the floor and restock to ensure availability throughout the shift
• Provide friendly, front-line retail customer service — greeting visitors, answering general questions, and directing foot traffic
• Refer any product-specific or technical questions to the on-floor product experts
• Maintain a clean, organized, and presentable floor and display area throughout the shift
• Communicate with dispatch/floor supervisors and teammates to ensure smooth handovers between shifts
• Follow all site safety and site-specific policies

• Support closing procedures at the end of the event, including tear-down of the retail space
• Pack up remaining merchandise, fixtures, tables, and signage
• Assist with final clean-up of the space to leave it organized and ready for hand-back
• Complete any closing checklists or hand-off tasks as directed by the on-site supervisor

• Previous retail, customer service, or event-staffing experience is an asset
• Comfortable with physical tasks including lifting, standing, and walking for extended periods
• Strong communication and customer service skills
• Reliable, punctual, and able to work as part of a team in a fast-paced environment
• Able to work assigned shifts across the full Sept 17–20 event window (single-day and multi-day availability both welcome)
• Comfortable directing customers to the appropriate team member for product-specific questions