Senior Training Officer

City: Ottawa, ON, Canada
Title: Senior Training Officer
Employment Type: Permanent

We are looking to hire a Bilingual Senior Training Officer for a Canadian non-profit organization that is working to create a better world for all young people. This is a great opportunity to work with an organization that supports partners in developing countries by advancing gender equality and facilitating economic opportunities for poor and marginalized young people.

Where: Remote – MUST be able to travel to Ottawa, ON  

Salary: $55,000 - $65,000/year

Job Type: Permanent, Full-Time


· Report to the Manager, Volunteer Mobilization and collaborate with various internal and external consultants.

· Develop, co-ordinate & deliver the volunteer training program such as pre-departure training and group debrie?ngs with returned volunteers.

· Design, develop, organize, implement, deliver, evaluate and revise training activities for volunteers participating in the Volunteer Cooperation Program and bilateral projects, including e-learning courses, self-brie?ng materials, synchronous virtual and in-person training;

· Deliver training sessions and content for all volunteers in both o?cial languages

· Administer logistics related to the training courses, including but not limited to registering volunteers on training, monitoring progress and completion of the volunteer training program, and communications with volunteers

· Maintain accurate and up-to-date data and documentation in the Information Management Systems, such as Salesforce, TalentLMS, and the Volunteer Cooperation Team and Volunteer Google Drive/Sites

· Manage a roster of facilitators to deliver volunteer training as required

· Coordinate with internal and external subject matter experts to develop and deliver training sessions to volunteers (i.e. Technical Advisors, Public Engagement and Fundraising, Security, Consultants, etc)

· Ensure volunteer training is relevant, engaging and meets the needs of the learners and of the projects

· Ensure the Gender Equality and Social Inclusion approach is integrated within volunteer training activities

· Collaborate with the Volunteer Mobilization Team Recruitment O?cers and Administrative O?cers to provide an e?cient volunteer journey for volunteers

· Provide relevant feedback observed during volunteer training to the Volunteer Mobilization team on volunteers as part of the continuing assessment process for volunteers

· Monitor and report on the results of training activities and participate in reporting as required

· Share results and feedback from training activities with stakeholders that contribute to training modules to ensure best practices are shared and lessons learned are incorporated

· Stay current with best practices in volunteer training, adult learning, group facilitation and online learning

· Act as an organization resource on adult education and training.

· Other related duties


· University degree in adult education, pedagogy, international development, social sciences or a related ?eld

· At least 3 years of experience in development, delivery and coordination, of training activities for adults, in-person and online

· Experience with learning management systems

· International volunteer or international work experience

· Strong group facilitation skills

· Strong organization, administration skills and attention to detail

· Strong interpersonal skills and team collaboration skills

· Intercultural sensitivity and communication skills

· Strong verbal and written communication skills

· Flexibility to work on weekends and evenings as required during training course delivery

· Innovative

· Active supporter of Gender Equality and values associated with volunteering for development.


Languages: Bilingual English/French (?uency essential).


Travel: Presence will be required in Ottawa 1-2x per month to deliver in-person volunteer training courses.

At Staffmax, our sole focus is the recruitment and placement of the most talented and qualified candidates. We thank every one of you who applies, however only those we choose to interview will be contacted.

Staffmax Staffing & Recruiting