Store Director – Luxury Retail


City: Winnipeg, MB, Canada
Title: Store Director – Luxury Retail
Category:
EmploymentType: Permanent
Description:

Flagship Store Director – Luxury Retail
Location: Winnipeg, Manitoba
Employment Type: Full-Time
Salary: $75,000 - $95,000+, stock options, benefits

Staffmax is partnering with our client—an innovative Canadian luxury lifestyle brand—to find a visionary Store Director for their new flagship boutique opening in Winnipeg. This is more than a retail leadership role; it’s an opportunity to define the standard for modern Canadian luxury through intentional design, craftsmanship, and purpose-driven service.

Our client blends technical performance with timeless style and sustainability, creating garments engineered for superior comfort and refined movement. As a Certified B Corporation, they are driven by values, not volume—crafting experiences that celebrate community, creativity, and conscious living.

The Store Director will serve as the cultural, operational, and client-facing leader of this flagship location. You’ll build and shape a team from the ground up, deliver a world-class customer experience, and bring the brand’s vision to life in every detail.

Key Responsibilities

  • Champion the client’s luxury retail experience by ensuring every interaction reflects personalized service and purposeful storytelling.

  • Recruit, lead, and inspire a high-performing team, driving sales KPIs and fostering a culture of excellence, inclusivity, and innovation.

  • Manage the store’s full financial performance, including sales goals, payroll, inventory, and operational efficiency.

  • Build strong, lasting relationships with VIP clientele through clienteling, events, and community engagement initiatives.

  • Collaborate with visual, merchandising, and corporate partners to maintain brand consistency and local relevance.

  • Uphold sustainability, compliance, and asset protection standards aligned with the company’s values-driven mission.

Qualifications

  • 5+ years of progressive retail leadership experience, including at least 2 years in a Store Director or equivalent role within a luxury or premium retail environment.

  • Proven track record of driving business results through people leadership and operational excellence.

  • Passion for coaching, mentoring, and developing high-performing teams.

  • Expertise in clienteling and luxury customer relationship management (VIC/VVIC).

  • Strong interpersonal and communication skills, with a refined, professional presence.

  • Alignment with values such as sustainability, craftsmanship, and innovation.

  • Post-secondary education in business, fashion, or a related field is considered an asset.

Why Join

  • Be part of the flagship launch of a Canadian brand redefining modern luxury.

  • Work in a beautifully designed boutique that celebrates craftsmanship, community, and purpose.

  • Enjoy a positive, performance-driven culture with long-term growth potential.

  • Competitive salary, team-based incentives, and career advancement opportunities.

Join Staffmax and our client in shaping the future of Canadian luxury retail—where every detail tells a story, and every role leads with purpose.

Company:
Staffmax Staffing & Recruiting