Technical Analyst - Solution Delivery - 0992

City: Toronto, ON, Canada
Title: Technical Analyst - Solution Delivery - 0992
Category: IT
EmploymentType: Contract
Technical Analyst -  Solution Delivery 
$ 48.16 - 51.6
Toronto, ON 

Typical Day in Role:
• Responsible for solutioning and collaborating with teams on projects/programs to LOB. In the context of managing a program delivery, the position requires:
o Identification and management of dependencies between individual projects in the program
o Identification and management of the overall critical path
o Comprehensive understanding the technical environment to assess operational risk associated with various solution and implementation options and facilitating identification of the most cost effective and efficient solution.
o Responsible for GTS deliverables (time, cost, quality)
• Ongoing communication of project status, completing the weekly/monthly Engagement Status Reports and escalating issues to the senior management, as required.
• Facilitate and support the change management process for project delivery.
• Understanding of Server/VM – determine best solution based on business needs.
• Help other business lines navigate and submit ServiceNow requests.

Candidate Requirements/Must-Have skills:
1. 5+ years of working experience as a Technical Analyst in the IT field
2. 5+ years of experience in managing/project lead role
3. In depth knowledge with project management methodologies – Experience with Agile methodology is an asset
4. In depth knowledge of technology platforms (e.g. Mid-Range Systems, Host Based Systems, MS)
5. 5+ years of proven experience in providing high standard client relationship management with strong presentation skills, customer problem diagnostics and high-level solution design.

Nice-To-Have Skills:
• Knowledge of regulatory and compliance requirements (i.e. OSFI)

Soft Skills:
• Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization.
• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences.
• Ability to work as part of a team, as well as work independently or with minimal direction.

Best vs. Average Candidate:
• Excellent communicator and leader who is results-oriented and diplomatically assertive
• Ability to work under tight timelines and competing priorities
• Pro-active and ability to plan ahead

• Post-secondary degree in a technical field such as computer science, computer engineering or related IT field required

Candidate Review & Selection
• 1st round MS Teams video interview – Hiring Manager (1 hour)
o Introductions and review CV
o Assess knowledge for both behavioral and technical skills
• 2nd round MS Teams video interview – Engagement Manager (30 minutes)
o Clarification questions and meeting other team members

We thank everyone who applied.  Only those selected will be contacted.
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