Location: Laird Road, Mississauga
Pay Rate: $22–$26/hour
Contract Duration: 3-6 months
Hours: 9:00 AM – 5:00 PM (Monday to Friday)
Key Responsibilities and Specific Accountabilities:
Objectives:
· Support customers with original and aftermarket equipment, including spare parts.
· Prepare quotations for replacement equipment and parts.
· Follow-up calls with customers after proposal submission.
· Process customer purchase orders into order confirmations and sub-vendor buyouts utilizing ERP package.
· Track customer and vendor correspondence.
· Work with internal departments to resolve customer and supplier questions.
· Read, understand, and convey operating manual information for clienttroubleshooting.
· Assist in troubleshooting equipment failures and offering solutions.
· Expedite orders with suppliers to maintain on time delivery.
· Assist Shipping in inspecting shipment contents and compare with recordsto verify accuracy of shipment
· Maintain quote and order filing systems.
· Prepare reports/presentation as required.
· Assist with coordination of larger orders, including quotations, purchase order processing, delivery updates, and document control.
Health & Safety: Key Responsibilities & Requirements:
· Able to work in a manner that ensures the safety of themselves andothers.
· Able to demonstrate compliance to company safety procedures and legal obligations.
· Recognise, report, and resolve hazards identified.
· Confident and able to intervene on practices deemed to be unsafe.
· Engage and promote a zero-harm culture.
· Be aware of physical limitations based upon job requirements.
Education/Experience
College diploma/certificate in a technical field, and/or 3- 5+ years of inside sales experience. Exposure to ISO 9001 quality systems an asset.
Experience in a sales and/or customer service environment an asset. Previous experience with
industrial rotating equipment and/or valves an asset.
Computer Skills:
Adept in Microsoft office suite (Outlook, Word, & Excel). Exposure to ERP and CRM packages (Salesforce) an asset.
Work Environment:
While performing the duties of this Job, the employee is occasionally exposed ton moving mechanical parts. The noise level in the work environment is usually moderate. Personal Protective Equipment must be worn in certain areas of the facility
